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Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need.

Published on the occasion of his eightieth birthday, Timm Rautert and the Lives of Photography is an ambitious retrospective of his diverse artistic œ

The Jamaica Progressive League, formed in New York in 1936 by Jamaican expatriates, W. Adolphe Roberts and Wilfred Domingo, was the first organization

Filling a void in the literature on film music appreciation, this volume provides a consolidation of relevant film music with information about film c

A quiet pond, a babbling brook, or a dramatic pool can make a garden unique; to achieve such beauty, however, requires careful planning and design. Us

Football, Power, and Politics in Europe deals with the politics and policy-making in the field of football in a comparative perspective. Translated in

De Zweeds kunstenaar Ingmar Bergman was een van de grootste cineasten van de afgelopen eeuw, een briljant regisseur en geliefd schrijver. Hoewel hij o

How do international students and alumni contribute to development in their countries of origin? Is the development effect greatest when students retu

Le domaine de recherche de ce mémoire porte sur les effets de la transformation numérique sur la gestion d'entreprise et les processus commerciaux ass

Met dit doeboek van de NEEhoorn is de tijd van vervelen voorbij! Stap in het Heerlijke Hartenwoud waar de NEEhoorn en zijn vrienden wonen en speel all